CONSULTING, PROVISIONING AND ADMINISTRATION
- Voice and Non Voice Outsourced Services
- Business Process Outsourcing
- Knowledge Process Outsourcing
- Technical Services and Maintenance
- Business Process Analysis
- Call Center Program Audit
- Call Flow and Operations
- IT and Systems Review
- Vendor Evaluation and Selection
- Project & Implementation Management
- Agent Screening, Selection and Hiring
- Training Development
- Agent Training
- Report and KPI Development
- Quality Assurance
- Management Metrics & Reporting
- KPI Metrics and Reporting
- Project Management
- Implementation Management
- Account Management
- Program Management
Site Acquisition
Security
Enterprise
Wireless
Power Systems and Green Solutions
Data Communication and Telecom Infrastructure
Data Center Engineering
Consulting, Provisioning and Administration